Privacy Policy

Monster Dog Designs (‘we’, ‘us’, ‘our’) respect the privacy of our customers (‘you’, ‘your’) and we are committed to ensuring that your personal data is handled safely and securely. This privacy policy sets out what information we may collect about you and how it will be used.

When will this policy apply to you?

This privacy policy will apply to you whenever you place an order with us or contact us by email.

What information may we collect?

In the course of corresponding with you or fulfilling orders placed by you, we may collect the following information about you:

1. Your name;

2. Your address;

3. Your telephone number; and

4. Your email address.

We will collect this information from you when you place an order through our website or when you contact us by email or through our website.

Why do we collect your information?

We will collect and use your information for the following purposes (and only for these purposes):

1. To provide and operate our service to you;

2. To provide you with customer service and assistance;

3. To communicate with you;

4. To provide you with promotional information about our business; and

5. To keep accurate accounting records.

European data laws require us to establish and inform you of the ‘legal basis’ on which we will use your information. Whenever we collect and use your information, we will do so based upon the legitimate interests of our business for the purposes described above (and for no other purpose).

How do we use your information?

We will only use your information for the purposes of our business and to provide our service to you. We do not and will not share your information with any other person or organisation.

How do we protect your personal data?

We understand the importance of keeping your information secure and have in place physical and electronic security measures that are reasonably necessary to ensure that your information is protected.

We will retain your information only for so long as it is necessary for us to provide our services to your or for the purposes set out above under the heading ‘Why do we collect your information?’. When your information is no longer required for these purposes, it shall be permanently deleted or destroyed.

Controlling your information

We will use our best endeavours to ensure that any information we hold about you is accurate and up to date. If you believe that the information we hold about you is inaccurate, please contact us using the contact details on our website.

If you are based in the European Economic Area, you may have the right to:

1. Request further details from us about how we use and process your information;

2. Ask us to provide you with a copy of the information we hold about you;

3. Ask us to delete your information if we no longer have grounds to process it.

If you wish to exercise any of your rights, please contact us.

Links to other websites

Our website may contain hyperlinks to external third party websites. Please be aware that websites operated by third parties are subject to their own privacy policies and we are not responsible for the content of those websites or how your information may be used if you visit them. We recommend that you read the privacy policies applicable to those websites before submitting any of your personal information to them.

Cookies are small files which are stored on your web browser and can be used to distinguish you from other users and to keep track of the settings you may have selected and the actions you have taken on a website. Our website is powered by Wix.com (‘Wix’). Websites created using Wix use ‘Session’ and ‘Persistent’ cookies: please visit the Wix website for more information about the types of cookies used on this website and their purpose.

Updates to this policy

This privacy policy was updated in April 2019 and may be updated from time to time. Please check it regularly to ensure that you are happy with any changes we make.

Contact

For further information about this privacy policy, please contact us using the contact details on our website.